Customerserviceview.com is an independent online platform that ensures you the right products and services at all times from whom ever is the service provider be it government or private enterprises.

As a centralized clearinghouse it receives complaints, and processes the resolution of such complaints in ways that are most effective and convenient to the customer/citizens as well as the organisations, companies and government body across the 774 local government areas in the country.

Its key focus is the articulation of comments, opinions and suggestions of any person, groups of people, companies or communities and the presentation of these comments to appropriate authorities for required attention.

Amongst its goals are the promotion of best practices in governance with special focus on local governments being the tier of government that is closest to the citizens. It is our view that all local governmentit should be in touch with the public and ensure delivery of quality service as well as provision of information on issues of public concern.

This platform is conceived to ensure that Nigerians get good quality customer service from Embassies and High Commissions; the Police; State and Federal house of Assemblies; banks and Insurance; Telecommunications companies; Airlines and transporters; Traffic agencies - LASTMA; FRSC and all organisation that provide one service/products or the other

www.customerserviceview.com is a hybrid platform working for the best interest of all by acting as both ADVISOR and ADVOCATE with regards to the quality of service

We know that outside review is better, no matter how minor the complaint. Improvement will come when these organisations get information from their customers about the services provided and use these responses to improve services. It is also important to communicate the reasons for particular decisions so that they are not mis-represented and therefore cause disaffection.