Improving The Customers Experience

Customerserviceview.com connects customers/citizens to service providers in both the private sector and government.Service delivery to citizens and customers in Nigeria need to improve. Citizens are yearning for better services both from government and the private sector but very limited options have been made available to ensure they get value for money from suppliers..

The focus of customerserviceview.com is the articulation and effective presentation of opinions, complaints, concerns and suggestions of any persons, groups of persons or corporate bodies, within defined local government areas in Nigeria, to appropriate authorities or management for requisite solution. It simply gives voice to the customer by encouraging all to speak out..

Customer Service Experiences

We will issue out periodic reports on customers assessment of companies and governement with regards to the quality of customer service given. It is our view that customer service is key to business survival and not just an add-on, it is the core of Corporate Social Responsibility.
This section is dedicated to improving the customer Service Experience with all other organisations in the private sector - Insurance,Pension funds, Microfinance houses, Banks, Telecommunication, Airlines and other sectors.

Give Your Feedback

About Local Government activities and service
About the quality of service given by telecommuncations companies,insurance,banks
How responsive are the people?
Which Companies are not giving value for money service?
Which areas do you think need attention for better living?
Are you experiencing unfair trade practices?
Are you being short changed in service delivery?

Local Government and You

The range of services provided by Local Government is in response to the needs and priorities determined by local communities. The services can vary greatly from one Council area to another depending upon the Council's geographical location and size, development and growth patterns, and population profile.

Few people recognise that Councils provide a diverse range of services but do not understand quite how wide and diverse the range of services are, the 774 local government areas in Nigeria spend quite a lot to provide these services
Some of the services include roads and drainage; waste collection, disposal; recreation and culturalactivities; and library and information services.